Frequently asked questions

Here you will find answers to the most frequently asked questions about Savior , infrared heat and us at Scandinavian Heat .

About infrared heat

What is infrared heat and how does it work?
Infrared heat is a type of invisible light that penetrates deep into the skin and warms the body from within. Unlike traditional heat, which only warms the surface, infrared light stimulates blood circulation, relieves muscle tension and can also have positive effects on skin health.

What are the health benefits of infrared heat?
Research has shown that infrared heat can help increase blood circulation, relieve pain, reduce inflammation, and speed up muscle recovery. It can also stimulate collagen production, which improves skin elasticity and texture.

Is infrared heat safe?
Yes! Infrared heat is completely natural and is often used in medical and therapeutic treatment. It is gentle on the body and has no harmful radiation effects.

About Savior – our infrared heating pad

How does Savior work?
Savior uses infrared heating technology to provide a deep, comfortable warmth. Powered by a rechargeable battery, it can be easily taken anywhere – perfect for relaxing at home, on the go or at work.

How long does the battery last?
The battery has a capacity of 2200mAh , which provides a long-lasting heating experience. Exact battery life depends on how often and at what heat level the pillow is used.

Can I wash Savior?
Yes, Savior has a removable and washable cover made of 100% cotton , making it easy to keep clean and fresh.

Can I use Savior while I sleep?
Yes, but we recommend that you use it with caution and avoid having it on the highest heat level for extended periods while you sleep.

About us and our guarantees

Who are Scandinavian Heat?
We are a Scandinavian company passionate about health, comfort and modern technology. Our vision is to create innovative products that improve the quality of life through warmth and well-being.

Do you have any satisfaction guarantee?
Yes! We offer a 30-day satisfaction guarantee . If you are not satisfied with Savior after trying it for 30 days, you can return it and get your money back.

How do I return a product?
If you would like to return your Savior, please contact us via our customer service. We will assist you with the return process and ensure that you receive your refund as soon as we receive the pillow.

How can I contact you?
You can always reach us via email or through our contact form on the website. We are here to answer your questions and help you in the best way possible!

Do you have a question that is not listed here? Don't hesitate to contact us - we're happy to help you! 😊